At SootheWell™, we take pride in delivering high-quality wellness products safely and quickly — so you can start experiencing better sleep, recovery, and calm as soon as possible.
We ship daily to customers across North America and worldwide through trusted express carriers to ensure your order arrives securely and on time.
Because we work directly with specialized manufacturers and fulfillment centers worldwide, shipping times may vary slightly by region — but this partnership allows us to maintain premium quality at fair prices.
All orders are processed within 1–2 business days after payment confirmation.
During busy seasonal periods such as Valentine’s Day, Mother’s Day, or Christmas, processing may take an additional 1–3 days due to high order volume.
| Shipping Method | Cost | Description |
|---|---|---|
| Standard Shipping | Free for orders over $50 USD | Fast Free shipping option with tracking. |
| Insured Priority Shipping | $4.95 USD | Includes tracking and full shipping insurance for loss, theft, or damage during transit. |
| Region | Estimated Delivery (Business Days) |
|---|---|
| United States | 3–7 days |
| Canada | 5-8 days |
| United Kingdom | 5–8 days |
| Australia | 5–8 days |
| Europe | 6–9 days |
| Rest of World | 7–12 days |
Please note: Delivery times may vary slightly depending on your country’s customs process or local courier delays.
You’ll receive a tracking link via email as soon as your order ships.
Tracking updates typically appear within 1–2 business days of dispatch.
If your package appears delayed or you don’t see updates, contact our support team — we’ll track it down for you and ensure it’s safely on its way.
📩 support@soothewellhealth.com
Please ensure your shipping address is correct before completing checkout.
Once your order has shipped, we can’t change delivery details or redirect packages.
SootheWell cannot be held responsible for lost parcels resulting from incorrect addresses entered at checkout.
Your wellness and satisfaction are at the heart of everything we do.
If there’s ever an issue with your order or delivery, our friendly support team is here to help — and we’ll make it right, fast.
Thank you for choosing SootheWell™ — where better sleep and deeper healing begin at home.